Bicycle Hospital

I am a dedicated cyclist, having done RAIN, Hilly100 and many many century rides. The folks at Bicycle Hospital have been very helpful and friendly to me over the years. Their shop may be small but I always enjoy the drop-in-on-a-friend-for-a-chat ambiance. The owner is very knowledgeable about bikes and the bikes and service both very reasonably priced. This shop is an alternative to chain bicycle shops where the staff is interested only in sales and once you have bought, pay an arm and a leg for any maintenance and repair. Cycling doesn't have to be elitist and this outfit certainly is not. more

I have been to Bicycle Hospital 4-5 times now and have not yet walked away unhappy with the result. The prices for repairs are the lowest I've seen and the work has consistently been good. more

I needed a new activity, so biking sound fun. I found an old bicycle in my grandmother's basement, and it needed some work. The chain had fallen off, the tires were flat, and the hand brakes needed some adjusting. I take it to the Bicycle Hospital. I tell the woman who works there that I wanted to buy a NEW chain and get the air in the tires. She proceeds to say that I don't need a NEW chain ( which would cost $25 for a chain and service), but if I am still willing to spend $25 I can get a tune up, and they put a master link on my old chain. I pay $25 for that, take my bike home, and as SOON as I try to pedal, the chain snaps. So I was a little disappointed, and I kinda thought it was my fault (but I don't know how that would be my fault). I take a closer look at the chain, and there are cracks in it. The lady examined the chain and said it was still good. I should have just went with my original plan. BUT NO!! So I take it back and have to spend another $20 on a chain. They didn't even give me a discount on the chain! You would think that they would go an extra step. So in total I spent $45, on something that should have cost half of that. Next time, I will just YouTube my problem and fix it myself . I just wanted convenience, instead I got an unnecessary expense. Then they had the nerve to give me attitude. I recommend learning how to fix problems yourself before ever coming here. Pros: Fast service Cons: No quality in service, grumpy chatty employees, more

One of the only places to buy used bikes in Indy. The only problem is, the owner doesn't want to sell them. He offered his [not happy] life story within ten minutes of being there; after hearing that, I don't know how this guy still manages to be arrogant. Also not sure why people still bring their bikes to him--he commented that he had a lot of repairs to get done, yet he still talked my head off. After I told him what I wanted to buy, he then tried to tell me what I ""wanted"" to buy, belittling my idea. Cool looking shop--certainly not a chain--and he does have some used bikes (similar prices to salvation army, goodwill). I'm using craigslist from now on for used bikes around this city. Pros: Sells used bikes Cons: Grumpy old man more