Beverly's Florist

This is the worst florist ever. I cannot believe this place is still in business. My boyfriend ordered me flowers on Valentine's Day & I was supposed to get a bouquet of pink gerber daisies & when I FINALLY got them they were orange & yellow. My workplace that they were delivered to is literally 2 miles from their location & the driver said he got lost, so they were 9 hours late. I know Valentine's Day is obviously a busy day for them but come on. When I called the "customer service" line the woman on the other end was EXTREMELY rude to me & just kept yelling "What do you want me to do about it?!" and then hung up. This place is a joke. more

Not only did I end up not placing my order with them I would not recomend anyone else use them. I called and was placed on hold for ten minutes. Then I asked if they could do a later afternoon delivery of a summer mix to friends within 2 miles who just found out they were\r preganant. She was rude, acted put out and then told me she didn't know for sure if that was even feesible. If she hadn't of been rude I woul of understood. I thanked er for her time and told her I would take my business elsewhere where I was wanted. I ended up @ inbloom florist. I would use them from now on 817. 572.5055. A touch pricey but worth it for customer service. more

I wasn't too impressed by the service at this establishment. I called to order flowers for delivery the following weekend but the clerk was disintersted in finding out if they could get the flowers I wanted. I went somewhere else. more

After doing some research (obviously not enough) i chose Beverly's for ordering a dozen red roses for my long distance girlfriend on Valentine's Day. There were points to be gained by this, as everyone at her workplace had gotten flowers before, she was the new girl. Flowers weren't there at noon, called Beverly's and was told they had 900 orders out on the truck, and that they could not give times for delivery. Called at 2:30, was told that they would be there by 3. called at 4 and was told that they had wired the order to another florist for delivery, despite the fact that the delivery location was under 10 miles away. Called at 6, they said that they were sure the order would get there sometime THAT NIGHT, and i canceled the order. They did offer, after the runaround, to keep the money and bring in two dozen roses the next day, NOT VALENTINES day. I instead canceled and found another florist that made the delivery in 15 minutes at 6:30. I found their service to be atrocious and them more