I've had a few friends drop cars of at Besten's for repairs. Each time, they were given a time estimate. Each estimate was about two weeks less than it actually took to do the work. They seem to overload themselves and can't get around to finishing things on time. When they do finish, however, they do a wonderful job. If you're willing to wait a bit longer and pay a little bit more, stop by Besten's. But if you need your car back ASAP, try somewhere else. They may repair more makes of cars; the ones I checked are just the one's I'm certain of.