top 10

Best Buy


6700 W Kellogg Dr
Wichita, KS 67209

(877) 211-9810
Incorrect info? Correct your listing
( 1 )
( 1 )
( 1 )
( 0 )
( 1 )


good place for computers


I was a active customer at Best Buy...until I bought a computer... I bought a pretty good 900 dollar gamer laptop and the salesman was the probably best experience I have had t...

No help once they get your money... 9/12/2010

I was a active customer at Best Buy...until I bought a computer... I bought a pretty good 900 dollar gamer laptop and the salesman was the probably best experience I have had through this whole thing. I told him what I was looking for in a laptop and he directed me to the one I needed and was pretty knowledgeable about it. I got the computer because it was fast and it had a keyboard that lit up so you can see the keyboard in the dark. So I buy it and take it home. Just about three months later the audio goes out. I take it back and they decide to ship it off to their ""Geek Squad Headquarters."" They said it would take about 2-3 weeks to get it back. So I say ""Whatever, I just want it fixed."" It comes back 4 weeks later and they apparently had to replace the motherboard, the hard drive, AND the audio. So they need my restore disks to restore the operating system. No problem, computers come with that when you buy them right? WRONG, I had to pay $35 for disks I shouldn't need in the first place. It was a audio problem with no signs of hard drive failure. But I bought them anyway and it took them about a week to get here. So they restore my system and that took another 5 days, apparently they are never staffed to fix computers within a reasonable time. So if your keeping score this has taken almost two months for a computer that I've had for three months to be fixed, ridiculous. After I finally get my computer back, its in working condition with factory settings. I load up all my stuff that I use on the laptop and guess what I find out? Remember that cool function where the keyboard lights up? That function no longer works... they gave it back to me with something else totally wrong with it. Nothing else to do but bite the bullet, let them fix what they broke for another month (they have to ship it back again) and never buy anything from Best Buy again. I am done with them. more

good store! 2/28/2010

good place for computers more

Excellent store 11/13/2005

Love best buy, would like to see higher end merchandise at this location though!! I have shopped here for several years and will continue to do so. I really appreciate the products. more

Elecronics 7/13/2005

I do not feel the sales people were very knowledgeable. They wre unable to answer ANY of my questions...reffering me to customer service. Customer service was great. I am not at all happy with the online services for best buy. more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021

Expert Service, Unbeatable Price.

Owner Message
  • With Best Buy in Wichita you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 12/11/2007 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments: American Express, Visa, Discover, Master Card