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Best Buy - 2 Reviews - 1801 Hempstead Rd, Lancaster, PA - Catalog & Mail Order Shopping Reviews - Phone (877) 211-9810

Best Buy

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1801 Hempstead Rd
Lancaster, PA 17601
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(877) 211-9810
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Reviews

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Best

All reviews seem negative

Worst

I bought an open box item at this store and was told that the only thing missing was "the box". I got it home and went to use it, I found out that the battery was missing. They to...

Bad deal 9/29/2010

I bought an open box item at this store and was told that the only thing missing was "the box". I got it home and went to use it, I found out that the battery was missing. They told me that it could be replaced for free as they couldn't find it anywhere in the store if I called their 800 number. When I did that (and after multiple transfers), they said that even if the clerk didn't inform me of things that were missing, it didn't matter, and that they would not replace anything. Be very, very careful if you shop here because they can tell you anything and not be held accountable for misrepresenting the item. They only care about taking your money and the company doesn't care about you. more

Best Buy is not worth your time 12/26/2009

Made an appointment for a car stereo to be installed. I waited for an hour before finding out they overbooked my appointment time. Others were waiting for 3 hours and were never told anything. When I asked a clerk about it he got upset??? Don't bother with this store. more
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  • With Best Buy in Lancaster you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

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