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Best Buy - 9 Reviews - 850 Cobb Place Blvd NW, Kennesaw, GA - Catalog & Mail Order Shopping Reviews - Phone (877) 211-9810

Best Buy

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850 Cobb Place Blvd NW
Kennesaw, GA 30144
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(877) 211-9810
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Best Buy - Kennesaw, GA
Best Buy - Kennesaw, GA
Best Buy - Kennesaw, GA
Best Buy - Kennesaw, GA

Reviews

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Best

This is an amazing store for the basic electronics as well as the advanced electronics i would definitely recommend this store over any other electronic store!

Worst

I live an hour and half away from this location. I was down there last week and purchased a Nikon camera as well as a printer. Got home and there was a misunderstanding about th...

Furious! 11/15/2010

I live an hour and half away from this location. I was down there last week and purchased a Nikon camera as well as a printer. Got home and there was a misunderstanding about the package I thought I was getting, and I did not have the extra lens I thought I was getting. So, I drove back down there again yesterday and got the situation straightened out. I declined the extended warranty at the time of purchase, but was told I had two weeks to purchase it if I decided to. I decided to purchase the warranty, and caIled to do so this morning, only to find out I had to bring the camera BACK in along with the warranty form, and that they could not take my credit card payment over the phone what!!!!???........even after I told them how far I lived, and if I had known I would have to physically drive to the store to get the warranty I might have done it while was there!!!! Here I have spent a fortune there and want to give them more money to get the warranty, and they can't add the purcha more

THEY NEED TO GO OUT OF BUSINESS 3/25/2009

I went in to purchase a camera, I asked a women that was standing there talking to some guys that always worked there talking about there drunken night which is unprofessional for one thing and asked her if she could help me find a camera that would fit my needs. She turned towards me and said she would get someone over here to help me so i waited she then turned around and started talking to the guys again. I did not get anyone to come help me for one thing and so i had to figure out which one to get. I would never recommend anyone going to this store. Not only that there customer service sucks all they have are rude girls working at the customer service and don't know how to do there jobs, after all this i was ready to get out of that place, there management sucks and s does there cashier i mean honestly the girl would not shut up about her husband i don't need to know about her husband this and her husband that get a life she would not stop talking and she took forever just to get m more

VERY! VERY! VERY! UPSET WITH BEST BUY 1/12/2009

My Lexmark printer just stop working this morning. This is the third printer that I have bought from Best Buy that lasted under a year. And one Garmin GPS system that lasted under a year.\r Your warrants sucks....I was never able to get anything replaced. These are expensive items that should last at least over a year. If you can't provide a better warrantee then you should stop selling this junk or close the doors. You won't replace the junk you are selling and the companys that make them give me the run around. Why are you even in business?????????? more

Amazing Store!!! 2/6/2008

This is an amazing store for the basic electronics as well as the advanced electronics i would definitely recommend this store over any other electronic store! more

Good Electronics Variety 1/29/2008

Wanted to see the latest in electronics. Went to B B on a Sunday morning and had everything. Best thing is you can actually handle them.\r Prices are a bit high, but not bad\r \r P . Z more

Terrible Terrible Terrible Customer Service 10/19/2005

I went to upgrade my phone service. The employee called me a liar, told me that what I wanted to do (and had just done the same thing with my partner at another Best Buy store) was not possible and refused to give me his last name or his manager's last name. This store couldn't GIVE me something free at this point. I could not believe how poorly I was treated. I'd have rated this store with less than one star had that been an option. PROS: None - my advice is take your business elsewhere CONS: The Staff's understanding of customer service more

Great selection of appliances 6/22/2005

They have a great selection of audio equipment and appliances. We made a couple of big purchases there, and we are very satisfied with their products as well as their service. more

Best Buy not always best buy 6/9/2005

Best Buy offers their Product Replacement Plan which esentially is an insurance policy for a given number of years. Whenever I buy an expensive item from them I am sure to purchase the extended plan. This is not simply an extension of the manufacturer's warranty. Instead it covers your product against other defects and problems also. Though their prices are not best compared to their competitors, they are quick to offer price matching. Once I get them to give me the same price as their competitor's then it only makes sense to buy from them and purchase the product replacement plan. PROS: Good selection, friendly staff, excellent product replacement plan CONS: Poor customer service staff, high prices, lack of selection occasionally more

Okay Customer Svc 5/16/2005

We went to look at refrigerators and they claim they match competitor pricing. We took in an HH Gregg sale ad, and they said they could not match the price even though they had the item. Apparently they don't match competitor pricing. Lack of customer importance, had to wait 30 mins to find out they did not match pricing. Lack of employees. Not a pleasant atmosphere at store. PROS: Better customer service then HH Gregg. CONS: More expensive then competitors more
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Owner Message

  • With Best Buy in Kennesaw you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 7/22/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon - Thu, 10am - 9pm; Fri - Sat, 10am - 10pm; Sun, 11am - 7pm
  • Payments:

    Master Card, Discover, Visa, American Express
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