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Best Buy

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4650 1st Ave Ne
Cedar Rapids, IA 52402

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(877) 211-9810
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Reviews
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Best

best buy has a great selection of movies games and cd's. when new releases come out they are cheaper than a lot of other stores and the employees are always willing to help and yo...

Worst

You guys must not get out much. BestBuy is not a 5-star, "world-class" outfit.\r \r 1) Product selection isn't that great. In some areas they have good coverage but when I've lo...

best buy Cedar rapids - horrible customer service 10/19/2011

Horrible Customer service store wide. Had an issue with my reward zone points being sent in large quantities so I was forced to buy higher priced items if I wanted to use them. I asked 5 people at the store to break up the certificates into $5 increments like my settings say it should come as and nobody could help me so they passed me to the next person. After 4 people, I got Jeff McGraw inventory manager. He was super nice and very professional but again couldn?t help so they call corporate IT. My 5 minute shopping trip turned into 60 minutes just to buy one Blu-ray. I sent emails to the store manager and to the customer feedback on the Best Buy site about my issues and never got a response. The thing that ticked me off most other than being handed off to the next person was that nobody once said sorry until I got to the inventory manager. You can tell that by not responding they don?t care about my money. Too bad for them since I spent a large amount of money there and will be sp more
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Best Buy is very disappointing! 9/11/2009

I purchased a pair of Alpine speakers, installed at the store, and was recently having trouble with one of them. When I opened the cover to inspect it, I found a different brand-much cheaper-had been installed. I am horrified that a place supposed to be reputable would do a thing like this! more
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I shop here only because I have to 7/6/2006

You guys must not get out much. BestBuy is not a 5-star, "world-class" outfit.\r \r 1) Product selection isn't that great. In some areas they have good coverage but when I've looked for PDAs, digital cameras, printers, portable GPS devices, in-car DVD plaers, and other types of products I often feel I'm settling on something just because they have it in stock, not because it's exactly what I want.\r \r 2) Displays are often beat up, products are missing, etc. I was just in there looking for a portable DVD player for the car and there was stuff on display that wasn't available, some of the display units were broken, and some of them weren't hooked up. That's pretty typical for a lot of product categories in the store.\r \r 3) Employees are completely useless. I've rarely met a BestBuy employee who knew anything about the products in his department, let alone more than me. Seriously, how many times have you had to go over to another customer and correct what the salesman just told them? I find more
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lots to chose from with good prices 11/10/2005

best buy has a great selection of movies games and cd's. when new releases come out they are cheaper than a lot of other stores and the employees are always willing to help and you are always greated when you walk in. they have all kinds of electronics, computers, and apliances too. more
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cheap prices 9/8/2005

Be sure you have a warranty on all you buy so that you can go back if you have any problems. I bought a computer there and they did do wonderful followup and helped with problems. more
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Great Customer Service! 7/16/2005

These employees are so friendly and ready to help at any time. They are very easy to find w/ their blue shirts too. This is the place we find all of our electronics, and the prices aren't half bad. PROS: Great Customer Service CONS: Too high of prices on appliances more
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Great Prices 7/11/2005

The prices on these items is very reasonable. They tend to have some good deals on computer packages as well. The technicians in the computer department are very knowledgeable and love to chat about computers. I love the selection of GameCube games, but I haven't seen them go on sale very often. The employees are easy to locate and you don't have to wait too long to get assistance on a busy day. more
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Cheap prices and good service 6/16/2005

Best buy is a good place to go if you are looking for a new tv or new furniture for your home. They sale cds and dvds, video games and vhs. They sale just about every appliance you need for your home! more
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cheap prices and good service 6/2/2005

now that ultimate is gone this is the place where i get all my strereo equipment and they are honoring ultimates warranties from what i understand. they have a pretty nice selection of everything from tv, movies,cds,computers,car stereo equipment and so on. and have great prices too. more
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Owner Message

  • With Best Buy in Cedar Rapids you're guranteed the best prices and the best service. At Best Buy, we make sure that you get the products that match your needs and if we don't have something in stock, you can always order from our website and have it shipped to the store for free.

Editorial

  • In Short
    Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find...

  • 12/26/2007 Provided by Citysearch
Additional information
  • Hours: Mon. - Thu. 10am - 9pm;Fri. - Sat. 10am - 10pm;Sun. 11am - 7pm
  • Payments: American Express, Master Card, Visa, Discover
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