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Benny's Express Car Wash - 1 Reviews - 13385 Coursey Blvd, Baton Rouge, LA - Service Establishment Equip & Supls Reviews - Phone (225) 756-9765

Benny's Express Car Wash

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13385 Coursey Blvd
Baton Rouge, LA 70816
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(225) 756-9765
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Today I took my car (with 50,000 miles on it) in for an oil change. The tech came out to say, ""It seems like it's been a LONG time since you had an oil change. If you go this lon...

Oil change 8/13/2010

Today I took my car (with 50,000 miles on it) in for an oil change. The tech came out to say, ""It seems like it's been a LONG time since you had an oil change. If you go this long between them, you want a long-life oil, which will last you 6k miles instead of 3."" I knew it had been longer than 3k miles since I'd been in, so I agreed. I realized when I traveled with traffic on Airline (normal speed limit: 50 mph) and my digital speedometer said 76 that they pushed the button to convert mph into kph. They thought I had 81k miles. I called Benny's and told them what they did, and they said, ""Come back in, and we'll change your oil out for the standard oil."" I went back in, and they point-blank refused to change the oil back or refund the extra $37 for the high-mileage oil. (They apologized and gave me a new windshield sticker, though.) I asked half a dozen times for my $37 back, as they should not have used that oil and there would've been no extra charge if they'd used regular oil. Every time, the English-was not-his-first-language tech (a different one from before) said, ""But this oil is better. It will last you 6,000 miles, not 3."" We talked in circles before I finally gave up. Though their work was fine, Benny's (at least this location) has lost my business from this point forward. more
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  • Neighborhoods:

    Shenandoah
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