Horrible, horrible, horrible... That is the only way to describe my experience at Ben Moore's, and it is an understatement. I have traveled all around the world and it was here at home in Olympia that I came across the rudest waitress I have ever met. She had a horrible attitude from the moment I set foot in the door and it just got worse from there, at times she refused to make the slightest acknowledgment that I was speaking and would walk off mid-sentence. The food was NOT good (undercooked pancakes and french toast), the hot chocolate was brown water, and the whole meal was almost unbearable because of the way we were treated. I have NEVER complained about a waitress, I was one myself for several years! But I felt compelled to go to the owner on this one. The owner, however, does not even resemble a sane person. He proceeded to scream at me to ?get the hell out? of his restaurant and let out a slew of curse words. He got in my face trying to intimidate me as I spoke to him VERY calmly. I felt physically threatened and his psychotic demeanor led me to believe that he was going to strike me, I kid you not. It may sound like I am making this up, I wish I were because it ruined my entire morning, but this was by far the worst experience I have had eating out. I would suggest that anyone reading this that has a problem with men berating women in public for voicing a complaint, not visit this establishment. It was not only bad food and bad service; it was scary and demeaning.
Cons: rude owner, terrible service, undercooked food
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