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Ben Franklin Plumbing Wichita - 138 Reviews - 2825 E Kellogg Dr, Wichita, KS - Plumbing Reviews - Phone (316) 858-5985
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Ben Franklin Plumbing Wichita

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2825 E Kellogg Dr (at Serving the Wichita Area since 1950)
Wichita, KS 67211
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(316) 858-5985

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Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS
Ben Franklin Plumbing Wichita - Wichita, KS

Reviews

( 124 )
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( 1 )
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( 2 )

Best

Garrett came in and checked my water heater and said all was hooked up right. However the clips that spliced the wires together should be checked again and squeezed tighter. That ...

Worst

I called Benjamin Franklin today after my water heater shot craps yesterday and they caught my attention with a sticker on the front of my Wichita Eagle this morning. The two gen...

Garrett 3/31/2018

Garrett came in and checked my water heater and said all was hooked up right. However the clips that spliced the wires together should be checked again and squeezed tighter. That was done and the water heater worked. Being on a retired fixed income I really felt so good that i called Ben Franklin. You now have a customer for life. Thank you Garrett. more

Tim Harder 3/22/2018

Efficient. Knowledgeable. Great job. more

Ben H 3/20/2018

Great job. Timely. No pressure. Several options. more

BFP Wichita 3/9/2018

Very professional,very clean through the process of replacing a water heater. Everything explained in detail about the replacement to where anyone could understand. Both Tech and Apprentice very professional. Quality work at a very fair price. Took less time than was estimated for the replacement.A quick response even though I was a standby appointment. Very pleased with the work. Definitely a company to call on. more

Tim H 2/21/2018

Great response time, good customer service and craftsmanship. more

Outstanding Job by Garrett Davis! 2/8/2018

Last year when my Hot water heater was replaced I could not be at the house when the job was completed. When I returned I was not happy with the way the gas line was ran. When the city inspector came to look at the job, he said it was not un-safe but he thought it could have been done differently. When Garrett arrived at the house I told him that I would like to learn to drain the tank myself, and he sais no problem and explained each step. While the tank was draining I saw Garrett look at the gas line and I told him I was not happy with the way the line was routed. He reluctantly agreed, and ask what I thought could fix the issue. I explained my idea and in less than 5 mins he removed an elbow and permanently fixed the eye sore it. This simple action made a customer (me) brag about the outstanding service that I received to my fellow co-workers. I can't say enough good things about Garrett, I know some of the things he was doing was plus sales, but he used his time wisely and did things right. I feel he should be the companies employee of the month. more

Excellent 2/5/2018

Excellent service. Tech knowledgeable in explaining what and why in answering all my questions. Would recommend this business too anyone. more

Great Service 2/1/2018

The Tech (Garrett) showed up on time and was very friendly. I had a shower faucet dripping in the master bath, and it was more than just a washer being replaced. He went right to work and finished it in a short time. Solved the problem, and it was at a good price as well. I will be using them again. more

Water heater replacement 1/31/2018

Quickly responded to our home to replace a leaking water heater. As a result, we avoided a significant water leak. Garrett was prompt, polite, and personable. He quickly replaced our water heater and completely cleaned up the work area. It’s a pleasure dealing with a company when their employees take pride in their work. more

Choose these guys. 1/15/2018

John and his asst were quick, clean, professional and helpful in every way. Oh, and on time. more

Jay Loibl-technician, Benjamin Franklin Plumbing - Wichita 1/8/2018

Jay was confident, competent, and inventive to turn what I thought was going to be a 'cut a hole in the ceiling for access' to a 'might get that barrel out this way' solution for a failed popup valve. He was successful, reduced the service time to hours instead of a full day +, reduced my total cost and I gladly give him five stars for a satisfactory finish. more

New water heater New Years Day 1/1/2018

We are new to the community and have been in our home for about 3 months. The water heater started leaking water so we called Benjamin Franklin Plumbing for emergency service. Tim came over first thing New Years Day and replaced the whole thing by himself. He was professional, courteous, neat and explained everything to us. We are very satisfied with Tim’s service and will definitely call on future plumbing issues. more

Excellent service 12/27/2017

Matt showed up on time, looked over the job, addressed the issues at hand and gave me a fair and honest quote. He went and retrieved a few special parts that were needed for my type of plumbing returned and started the job. Once started he brought to me the parts he had removed and showed me another on coming problem and suggested that I fix the other issue on a main sewer pipe. He completed the work, to a very high quality. His customer service skills were outstanding and I will welcome his company to do work at my home again. Matt sold me on BFP from this point on. more

Ken P 12/11/2017

Ken was professional and personable. He explained everything clearly and was especially careful to make sure I understood the alternatives available to me. more

Plumbing Leaking Tub Faucet 12/8/2017

Wow, Matt from Ben Franklin Plumbing was outstanding! Thank you so much for fixing the tub leaking faucet and educating me on the kitchen sink sprayer. Matt's professional and courteous demeanor, and troubleshooting expertise corrected the leak and it was done within our budget. He provided me with various options to resolve the leak. We will soon be remodeling our bathroom and ripping out the tub for a shower so we didn't want to spend a lot of money on something we soon will be replacing. Great work and outstanding support for the Wichita Ben Franklin Plumbing team. Matt is truly the MVP of the team. Recommended!!!! more

Eddie Hudson 12/6/2017

Eddie is a very nice and knowledgeable young man. He was very respectful of our home. He repaired our hotwater tank. I give him 5 stars and would highly recommend him. more

Eddie Hudson fixed hot water tank 12/6/2017

Eddie is a very nice and knowledgeable young man. He was very respectful of our home. He repaired our hotter tank. I would give him five stars and recommend him. more

Ben Franklin Plumbing Wichita 12/6/2017

The Text did a great job. He was clean,neat, and explained things well. It was somewhat price to me. more

Blocked toilet service call 12/2/2017

Managed to get prompt same day service (which ends up being cheaper for the call out/service fee). Tech arrived quickly, professionally dressed, put on covers over his shoes in house (VERY nice; have had too many techs track in dirt and other stuff all over the carpet not doing this). We had attempted snaking and plunging toilet with no luck. He quoted us some options, went with snaking (cheapest option). He actually ended up just using our snake and plunger and showed me how to use it better along with a neat plunging trick which fixed it up. While a little on the pricey side (for the fact that it was all our equipment he used), it was excellent service and worth the price for what he taught me plus not having future/more expensive problems by trying to do the job myself incorrectly. more

review of Eddie Hudson 11/27/2017

Excellent service and courteous. Saved my thanksgiving weekend. Knowledgeable and a genuinely nice person to deal with. Thank you. more
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Experience Wichita's favorite plumber! Residential and commercial plumbing company.

Owner Message

  • Experience Wichita's top-rated plumbing company! Our plumbers are licensed professionals and we offer an 'on time' guarantee. Call now for the best plumbers in Wichita, offering everything from emergency plumbing to toilet repair to gas line or sewer line jobs, and everything in between. That includes water heater installation and repair as well as sump pumps. We also offer commercial plumbing services. Serving not only Wichita but also Derby, Andover and other nearby cities in Central Kansas.

Additional information

  • Hours:

    24 Hours a Day / 7 Days a Week * EMERGENCY PLUMBING AVAILABLE *
  • Payments:

    Discover, Master Card, Visa, American Express
  • Neighborhoods:

    Kellogg School, Sunnyside as well as Cottonwood Village, Chisholm Creek, Longview, College Hill and Country Overlook.
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