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Ben Franklin Plumbing

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569 Acorn Street Suite 6
Deer Park, NY 11729

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(631) 201-4610
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Main categories:

Plumbing

Related categories:

Home & Garden

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Construction & Repair

Reviews
( 41 )
( 3 )
( 0 )
( 4 )
( 6 )

Best

Ben Franklin Plumbers are prompt, reliable, courteous, clean, honest, reasonable.

Worst

I will agree with the other ratings as far as a quick response and a very good tech. Tim was patient and professional. He was able to identify the problem quickly and made sure ev...

Timely and professional 3/24/2012

BF has done a lot of work at our house, and all of it has been great - from big jobs like replacing a leaky bathtub or old toilet, to minor fixes to shower valves. Their fees are high, but you're going to get a pro to do the job quickly and with the highest quality, and its going to be warrantied. more

Good,service man was very helpful an explained everything 3/21/2012

Very thorough an prompt but fees are more than quoted on phone more


Service was good, as was attitude 3/12/2012

Men came on time. They presented themselves very profesioinaly. They were clear about what they were doing and what options I could choose from. The work was done quickly once I made my choice. They were by far the neatest and most profesional workers I've ever had at my house. more

Very professional. 3/12/2012

As always, very professional, very neat, very happy with job done! more

Very Professional. 3/9/2012

I am pleased with the representative Anthony. He did a great job. A good reflection on Ben Franklin's image. more

Very courteous, good service 3/3/2012

Fixed leaking water heater.. Arrived on time.. Very neat and professional.. Would recommend to friends & family more

Fast and Friendly 3/3/2012

They showed up on time, explained what they were going to do, and fixed the leak. Very friendly technician, nice company to deal with. I am very satisfied with their service! more

Satisfied that work was done in an efficient manner! 9/16/2011

The people at Benjamin Franklin Plumbing were just very courteous, very professional, and very efficient in what they did. The guy Jim Butler was very professional. He told me exactly what he was going to do and did what he said he was going to do. It was a good experience. After the job, I called for one of the guys at Benjamin Franklin Plumbing, Jim because I thought he really represented the company very well. I had a couple of problems. One was a water leak in my cement slab. Benjamin Franklin Plumbing rerouted the pipes through the ceiling and down the wall. It was a pretty major job and they took care of it. They were clean and professional about what they did. I was very satisfied that the work was done in an efficient manner. Guy McBride more

Overcharged and Deceptive 12/2/2010

Overcharged, billed $460 to replace wax toilet ring, called other plumbers later for estimate told $180-250. When plumber got here, I was at work my wife was home, he told her we needed to rip up our tile floor and replace pipe at a cost of $1800 plus then a new floor. When she called me at work and I said I was coming home suddenly the pipe was fine and all that was needed was a wax ring. then tried to sell me a new toilet bowl for $600, I said no. Then we needed a toilet bowl rebuild for like $200, he said I absolutely needed it and I was in danger of real problems. I said no and told him to replace the wax ring only or just leave. Which he finally did at twice the normal cost. Also I was originally told they charge a minimum $59 service charge which is deducted from the final bill if I use them for the repairs. It was not deducted when I called to complain I was told it is always added to cost, so you pay not only for the repair but a service charge. I was told something completely different when I booked them more

They were very helpful 3/30/2010

I have used Ben Franklin Plumbing Long Island on two occasions. I hired them to install a furnace and another time to do some plumbing work. I received great service. They were very respectful, they took time to explain everything clearly, and they cleaned up. Also, they protect your floors by wearing coverings over their shoes. Everyone I dealt with was very helpful and experienced. They answered a lot of plumbing questions for me. more

great company 1/27/2010

Bob solved my toilet problem quickly and was very professional. more

Outrageously overpriced 3/6/2009

This company charged my mom (86 years old) over $508 to replace the toilet internals. Parts are under $20 in Home Depot. Price ripoff!! Senior ripoff!! Stay away from this franchise! If you want to pay 2 or 3 times the norm, this is the company for you. Pros: None - stay away Cons: Seniors especially will get ripped off. more

Awful and Con-Artists! 10/23/2008

This is the biggest ripoff plumber I have ever dealt with.First they charge you a fee just to come to your house and then they try and sell you thousands of dollars in unneeded ""repairs"".They try and use ""scare"" tactics like if you don't replace every pipe in your house you will have a catasphrophe soon. Well guess what? My entire house's plumbing had just been redone and all I needed was a new washer for a dripping faucet!!! Don't use them ever! more
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Owner Message
  • Benjamin Franklin Plumbing, based near Long Island, NY, offers residents and businesses the high-quality plumbing work they demand with the courteous, professional service they deserve. We are a local company backed by the nationally-recognized Ben Franklin Plumbing brand. Every member of our team has the knowledge and training necessary to deliver high-quality service. All of our vehicles are outfitted with the tools, parts, and equipment that help us finish jobs quickly and cost-effectively. We strive to build a strong, long-term relationship with our clients so that we can ensure that your home's plumbing works efficiently and effectively throughout the year. Contact us today to book an appointment. We will answer your call 24/7!

Additional information
  • Hours: Tue 12:00am-11:59pm, Wed 12:00am-11:59pm, Thu 12:00am-11:59pm, Fri 12:00am-11:59pm, Sat 12:00am-11:59pm, Sun 12:00am-11:59pm, Mon 12:00am-11:59pm
  • Neighborhoods: Copiague, Long Island, Deer Park
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