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Ben Franklin Plumbing


3155 Williams Rd
Columbus, GA 31909

(706) 507-5304
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Ben Franklin Plumbing - Columbus, GA
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I want to give a big shout out to the excellent service to Benjamin Franklins service technician Thomas Whitley. I had an emergency late on Friday night and was in a panic, call...


All reviews seem positive

Excellent Service and Professionalism 3/17/2019

I want to give a big shout out to the excellent service to Benjamin Franklins service technician Thomas Whitley. I had an emergency late on Friday night and was in a panic, called the main number the lady assured me they would have someone out ASAP. They did and it was Thomas, he did and excellent job determining what was going on and explaining to me in detail. He stayed to assure everything would be okay during the night and was back out on Saturday as he committed. He found out the issue and now we have a plan to repair and get everything up to code. Again, he did an outstanding job and was so polite and courteous. He gave me options and did not pressure me. I would highly recommend Thomas and Benjamin Franklin Plumbing for anyone's plumbing issues... That was one of, if not my best experience with a service company... Outstanding job from Thomas.... more

Ben Franklin Plumbing - Columbus, GA 9/17/2018

I had my new water heater installed on 9-17-18 and Bill Harrison was my Service provider and he went above and beyond great customer service. After the job was completed, he made sure that I approved of the work and he took the time to explained the warning lights and warranty information about my new water heater. There are not too many technicians that would do that. Thanks Bill...I look forward to working with you and your company in the future for my other plumbing needs. more

Thank you Chris 3/14/2018

Chris did an outstanding job! His work was very professional and left our home as clean as it was before he arrived. I would recommend his service to anyone and I will use him again in the future. Great job Chris and thank you Ben Franklin Plumbing. more

Thank you 3/9/2018

Chris was very professional, courteous, kind and he did a excellent job taking care of my plumbing needs. I will definitely be calling again for Chris if i need any plumbing work. I would highly recommend Chris to anyone. more

Chris 1/18/2018

Chris did an excellent job in quick fashion highly professional. His extensive knowledge and skill was very evident. Would recommend him to everyone. more

I wish that I would've started using Ben Franklin years ago?? 9/19/2017

Blake Lee Has just the right amount of people skills coupled with that of his expertise and knowledge. Definitely Management level type guy. Thanks again Blake ?? more

Plumbing 7/28/2017

Prompt response courteous service Chris did an excellent job for we will definitely use him again! more

From Mr Edwards 7/19/2017

Chris did excellent work we are very pleased with him. We would definitely use Ben Franklin and Chris again as we have in the past. more

Thank You. 3/3/2017

I am thankful for your quick response and dedication to finding a solution to my problem. The repair was precise and prompt. more

Main Drain stoppage 11/26/2016

Joseph did an outstanding job repairing our system and went the extra mile to help us to in getting started with the insurance company and linked us in with a quality water damage company. He pretty much worked all day on a Saturday! Thanks more

Thomas at Ben Franklin Plumbing in Columbus Georgia 7/27/2016

Just a note to say thank you for the excellent service that Thomas with Ben Franklin Plumbing in Columbus Georgia did at our house today. He replaced a toilet and his professionalism and personality were excellent. He did the work in a short period of time and we were impressed with the quality of the job. I would recommend him to anyone that is in need of their services. Thanks Thomas. more


I want thank Cody Purgason and Damian Esteban for the excellent service they provided use on 06/04/2016. They were very professional and provided excellent customer service. They stayed the course even when things got difficult in locating a water leak. Great job guys and "THANKS." more

Great professional service 4/8/2016

Technician Thomas Whitely provided outstanding counsel and service. He diagnosed the problem quickly & correctly, and diligently executed the solution. Problem solved! more

Thomas W 2/18/2016

Thomas is a friendly outgoing person. He explained what was causing the leak, what he needed to do to fix the leak before he fixed it. Thomas was very professional, timely, and courteous. He completed his job with utmost speed and moved on to his next call. Thank you Thomas you have put our minds at ease about the leak and hopefully the water bill will go down along with the water level standing in our yard. GD more
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Owner Message
  • The Plumbing and Rooter Company LLC dba Benjamin Franklin Plumbing Southeast is a 24/7 plumbing company and have been servicing the Columbus, GA/Auburn, AL area since 2000. Ben Franklin Plumbing is a plumbing franchise and an accredited member of the Better Business Bureau. We carry all local and state required licenses and insurances so our customers can feel confident that all repairs and installations will be completed up to building code and standards. Our technicians also continue their field education with “State of the Art” diagnostic equipment each week making them very competent in what they do. Furthermore, all of our employees have endured a local and federal background check as well as random drug screenings for the sole purpose of making our customers feel safe with whoever arrives at their home. We at Ben Franklin warranty all our work. Our job is not done until our customers are 100% satisfied.. Commercial Plumbing Drain Cleaning Everyday Plumbing Repairs Remodels Water Heaters Whole House Repipes

Additional information
  • Hours: Open Daily 24 Hours, Open 7 Days, Appointments Available, 24 Hour Emergency Service Available