My father had flowers delivered to my mom for mother's day. He paid $190 for the flowers taking advantage of my father's rush to send her something nice for that day and according to the rafter-lady who picked up the phone the flowers they use were ordered from specially grown farms.
She received the smallest rose buds ever seen in my life. They looked like 29.99 bouquet and several roses were notoriously broken and they delivered it like this.
My father called to complain that very same day but nobody answered the phone. Next day a guy called Mario picked up the phone and said he would replace it.
A day went by and never received it. I called the next day and he insisted they delivered it.
After a long wait verifying with his driver the information he told me a new one will be sent but didn't admit his mistake. The mad driver showed up at my mom's door, asked for the flower vase and just replace the ones that were broken with new ones, in a very bad shape and different tones of red. My father had enough and he gave the flowers back to the driver and asked him to take them to his gay boss and shove them up his ***.
What a terrible flower shop as of today he stills have not received the refund and had to dispute with the credit card company because that awful flower store still charged out account.
According to the owner they can only refund the flowers but not the delivery which runs about $50!!!!. WOW!!! BUYERS BEWARE AND STAY AWAY FROM THIS FLOWER SHOP. After the conversation I had with them I thought I had to let everyone know what kind of shop this was! The Worst flower shop in Miami.