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Bay Hyundai - 22 Reviews - 641 W 15th St, Panama City, FL - Auto Repair & Service Reviews - Phone (850) 785-1591
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Bay Hyundai

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641 W 15th St
Panama City, FL 32401
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(850) 785-1591
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Reviews

( 18 )
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Best

As soon as I approached the service bay, I was greeted, my car's needs assessed, and I was shown to the waiting area. A scant 25 minutes later, I was told my car was ready. I knew...

Worst

I am not saying the dealership is bad or not. I was not pleased with the service. Maybe they did a good job, but I know I had some of the same problems when I got my car back an...

Spot-on professionalism 4/8/2014

As soon as I approached the service bay, I was greeted, my car's needs assessed, and I was shown to the waiting area. A scant 25 minutes later, I was told my car was ready. I knew it only needed a routine oil change, but other dealerships would have tried to "pad" the bill with other things. I can trust Bay not to do that. Way to go, "guys"! Thanks! more

Warranty work 4/2/2014

D J checked me in and from that point on things were done in a very polite and efficient manner. This dealership and their repair / service / maintenance department are top drawer.. Thank You! more

repair to rear bumper 3/30/2014

Everyone involved made an effort to return my car as quickly as possible and very nice about it in the process. more

Dealership is consistently a super star in customer service! 3/28/2014

Love my hybrid. Love this dealership. I've driven MBs for decades, but comparatively speaking, my overall consumer experience with Hyundai is superior. more

convenient 3/27/2014

good service more

No comparison 3/15/2014

One of the main things I look for in a dealership is the service department. At Bay, I am always greeted quickly, my car is serviced quickly, and the price is very good. Dissatisfaction with service is why I left the dealership where I had bought two cars previously. more

could you check the fluids on out of state cars ! 2/22/2014

wished you would have checked my fluids, out of windshield washer, now I have to buy a whole bottle and take it back to Canada ! more

Service 2/14/2014

Fast,friendly,affordable more

Very Organized!!! 2/13/2014

Smooth Operation more

Great 2/12/2014

They made buying a car or servicing my car with no hassles more

Excellent service department! 2/9/2014

Service dept. took great care of our turbo Sonata. Service advisor John Lynch was very professional and courteous. He was a pleasure to do business with! more

dissatisfied with service 1/21/2014

I am not saying the dealership is bad or not. I was not pleased with the service. Maybe they did a good job, but I know I had some of the same problems when I got my car back and I paid $700.00: not pleased more

Penny Watcher 1/14/2014

Service personnel are great! But your service prices are higher. I went to Auto Zone and got a Hyundai battery almost $100.00 cheaper. Also, the tires quoted were way over the top. Sorry, but I have to watch my pennies. I would recommend buying a Hyundai and will buy one again, but will have service done elsewhere if you quote to high. more

Excellent Service manager 1/14/2014

very caring service dept more

The place to service your vehicle 1/4/2014

In a scale of 1 to 10 the dealership,the service advisor gets an 11. more

friendly and professional 1/2/2014

Dealing with car service people for 6o years. I am sure this is the best treatment I ever received. more

Excellent Customer Service 12/12/2013

brought car in for minor repairs and the service was exceptional, They fixed my issue and advised me of the recall items and fixed those as well, no additional charges. when I picked up my they cleaned and shampooed my carpets... excellent, excellent, excellent... ask for John or Mike what a great bunch of guys! more

my complete satisfaction 11/29/2013

Service manager - John - outstanding more

Friendly staff 11/27/2013

I have always had a good experience when dropping off my car for service. Never disappointed. more

good service 11/19/2013

good service more
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Owner Message

  • Located in Panama City, Fla., Bay Lincoln Mercury is an automobile dealership offering new and pre-owned Lincoln and Mercury vehicles that include sport utility vehicles, trucks, cars and minivans. The Lincoln models offered by the dealership include MKX, Navigator, Mark LT, Town Car and MKZ. The Mercury models offered by the dealership include Mariner Hybrid, Mariner, Mountaineer, Monterey, Milan, Grand Marquis and Montego. The dealership also offers a variety of pre-owned vehicles of various makes, such as, Dodge, Jeep, Nissan, BMW, Chrysler, Hyundai, Volvo, Mazda, Cadillac, Saturn, Toyota, Plymouth and Mitsubishi. Its service department provides a complete maintenance program for all vehicles. The dealership s parts department is backed by Ford Motor Co. It additionally offers various finance options to clients through lenders.

Additional information

  • Hours:

    Hours Monday ? Thursday 3 pm ? 9 pm Friday 1 pm ? 9 pm Saturdays 10 am ? 10 pm Sundays 10 am ? 6 pm
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