We had to leave our dog for a 4 day weekend when our usual kennel was closed due to a family crisis. The rooms and run are too small. The whole place smelled like feces and urine. I called 5 times over 24 hours to check on our dog and finally got through on the 2nd day. When we picked him up, his bedding was covered in urine and he smelled like it too. He was visibly shaking and looked as if he hadn't eaten the entire time. DON'T leave your pets here if you love them!