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Bay Country Floors - 3 Reviews - 2652 Chapel Lake Dr, Gambrills, MD - Flooring Contractors Reviews - Phone (410) 451-9687

Bay Country Floors

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2652 Chapel Lake Dr
Gambrills, MD 21054
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(410) 451-9687
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Bay Country Floors - Gambrills, MD
Bay Country Floors - Gambrills, MD
Bay Country Floors - Gambrills, MD
Bay Country Floors - Gambrills, MD
Bay Country Floors - Gambrills, MD
Bay Country Floors - Gambrills, MD

Reviews

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Best

Had 18x18 porcelain tile installed in my kitchen and dining room. Mr. Lee leveled the 2inch slope in my floor! He did a beautiful job and I could not be happier. My salesman was...

Worst

I received extremely poor services. Bay country Floors have big prices with bad workmanship and poor quality of goods. They installed flooring that looks 5 years old. There ar...

Editorial review from Citysearch 12/2/2012

Carpet installation itself was done very well and we are pleased with the update to our den.\r \r What really impressed me was that they owned up to the issue and took care of it. I have electric baseboard heaters and the installer damaged the heater during the installation. Not only did they cover the replacement heater, they also took care of the installation and it is working great. We had a small job (one room) so this reapir effort was likely a large chunk if not all of their profit, they did the right thing and that really means a lot. We will definitely be going back to them for some much larger jobs we are planning for our home.\r \r For reference, we used the Mount Airy, MD location. more

My floor is beautiful! 6/9/2011

Had 18x18 porcelain tile installed in my kitchen and dining room. Mr. Lee leveled the 2inch slope in my floor! He did a beautiful job and I could not be happier. My salesman was professional and answered all my questions. I will definately be back! more

It could not have gone better! 10/8/2007

A couple of weeks ago my wife and I went to Bay Country Floors in Gambrills to discuss having wood floors installed. We spoke to the salesman who was patient with us and understood rather quickly that we knew what we wanted and gave us a budget price based on the information that we provided, which was pretty precise because we measured things before we went to see them. The price we were quoted was within our budget and I honestly don't know if they were high or low but I do know that the price seemed reasonable. They came to the house a couple days later and gave us an actual price very close to the original estimate and we agreed to move forward. They gave us a date for installation that was about a week away.\r \r The day of the installation a crew of three showed up on time, reviewed the work with us to make sure we agreed with what they were told, and promptly went to work. I cannot say enough about the professionalism of this crew. They knew exactly what they were doing and each had their assignments which they carried on without comment. The crew was careful not to damage or otherwise harm any of our personal property and when confronted with moving the 6-1/2 ft grand piano, consulted with us before doing so. The wood flooring was all from the same lot with the same date and they were happy to let us check that before they started. \r \r When they were finished with the installation, the crew reviewed the work with us, cleaned up their mess, put the furniture back according to our instruction, and left us better off than when they came. We finished getting everything back in order in the next day and everything is now back to normal except we have a great looking wood floor and no complaints - all within two weeks of walking in the store. more

You won't receive quality... 5/3/2007

I received extremely poor services. Bay country Floors have big prices with bad workmanship and poor quality of goods. They installed flooring that looks 5 years old. There are scratches and chips in the wood along with glue spots all over the floor. This store has ignored my complaints as well as an inquiry from the Better Business Bureau. The installers damaged my personal property while in my home with no offer of compensation. This store does not live up to it's motto. Cons: poor quality and service more
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Additional information

  • Hours:

    Mon - Fri, 10am - 6pm; Sat, 10am - 5pm; Sun, noon - 4pm
  • Payments:

    Discover, Visa
  • Neighborhoods:

    Odenton
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