After 3 years of letting things go as far as house maintenance goes, I decided it was time to turn things around and get everything in tip-top shape. I searched online for a bit to read reviews and find a good company for the services I needed. After reading many great reviews I chose Bay Area Carpet Cleaning and made an appointment with them. The professional showed up on time two days later. He explained everything to me and gave me the details on my options. I knew due to the size of the job and all things that needed to be done that it would be a pretty penny, yet the technician gave me a coupon to take 15% off, which made me very happy. You just don't find businesses like this these days anymore. Their great services, awesome customer service, and honesty has turned me into one and new loyal customer for Bay Area Carpet Cleaning. Thank you guys!