We weren't very pleased with Bath and Beyond. They did do a good job on our dog, but she seemed scared from the time that she walked in until we left. And she was still scared when we came to pick her up. She is not normally like that, and it is wierd that she would be that way. We won't be bringing her back. They did do a good job, but we would rather our dog be calm about a place when we leave her, and comfortable being there.