About 5 years ago I ordered a $50 arrangement and had it delivered to my mother. I happened to stop by her house and see the flowers and was disappointed to find no roses and a bunch of carnations! I called the florist to complain and was told that our arrangement was mistakenly swapped with another. A new bouquet was delivered the next day.
Then, for mothers day this year, a friend said he had gotten good service there so I decided to give them another try. So, I requested a $40 bouquet with no vase. When I arrived that afternoon, the arrangement was presented. It was spider mums and carnations in a vase. Clearly this was a $20 arrangement. Upon seeing my face, the lady asked what was wrong with the arrangement and I said that it didn't look very ""expensive"" and she said for $40 what did I expect. I explained that I did not need a vase, and money really wasn't the issue.
She asked me to pick out the flowers I wanted instead of the mums & carnations. While I waited for her to wrap up my selections, another customer left with another wrapped bouquet, full of roses, lillys and other flowers. When I asked the price, she said $40!!!
I just think there is no way that this could be a coincidence!
Cons: total ripoff