JavaScript is not enabled.
Bark More Pet Hotel & Day Care - 8 Reviews - 7626 E Brainerd Rd, Chattanooga, TN - Specialty Animal Services Reviews - Phone (423) 475-5147

Bark More Pet Hotel & Day Care

Claim
marker
7626 E Brainerd Rd
Chattanooga, TN 37421
marker
(423) 475-5147
Incorrect info? Correct your listing

Photos

Bark More Pet Hotel & Day Care - Chattanooga, TN

Reviews

( 3 )
( 0 )
( 0 )
( 0 )
( 5 )

Best

VIP treatment all the way around.

Worst

here over Christmas vacation. I have boarded my dog here one other time and liked them so I decided to use them again even though they're over a hour away from my home. My husband...

Total lack of respect and customer service. 12/20/2014

here over Christmas vacation. I have boarded my dog here one other time and liked them so I decided to use them again even though they're over a hour away from my home. My husband accidently took the wrong exit and we had to turn around. I called them to let them know that we would be running just a couple of minutes late. Their drop off cut off is at 2 pm. I was told that I would be charged a fee of $30 for being late. $30 for being 2-3 minutes late. I asked if there was any way to waive this fee and I was promptly told no. I then decided to cancel my dogs reservations. I pulled up at there location at 2 pm on the dot to retrieve my dogs shot records so I could take her somewhere else. I was told that they did not have it. (Even though 2 hours earlier they had it on file) I spoke with the owner and she said that there was nothing she could do about the $30 fee. I then left, only to receive a phone call 20 minutes later stating that since I cancelled my booking there was no longer a spit available for my dog. (I guess it got booked in the 7 minutes it took me to get off of the phone and get there) but I could rent half of a run for the same price and would still have to pay the late fee. I would NOT recommend this company to anyone. My husband and I are business owners and if we treated our customers this way, we wouldn't have a job. We never once received an apology and the owners attitude was nothing but cavalier. Never again. more
< Previous 1 Next >
FALL SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 12/30/2018
badge