We used Barbara McLain Properties to book our family Holiday, and reserved a property in *July* for the week of Christmas. We spent thousands of dollars on airfare, arranged our first Christmas together in 10 years with my ailing parents, only to be told a few weeks before the Holiday that "the owners decided to pull the property, and sorry, not our fault". They took zero responsibility and have not been helpful in the least. It has been obvious they could care less that my family has been left with no place to stay - DO NOT USE and if you must, REVIEW THE FINE PRINT. We are devastated, have no property to come to, and arrive in a few weeks. Some Holiday, and some company. We are doing our best to warn as many potential customers as possible.