Banfield is what I would categorize as a "Doc in the box" or at least I used too. My last two pets never stepped foot inside a Banfield Hospital and once they passed one and our hearts were ready, we adopted our new best friend. To turn a new stone, and with the memory of "senior" exam rates and "senior" this and that and adding up to $300 a visit, we decided a solid preventative health care plan with affordable monthly payments was ideal. The Point Loma Banfield Hospital has a reputation unequal to its peers and our family is perfectly happy to drive 20 minutes for routine care. Every single Dr. has been pleasant, yes, some even exceptionally friendly and outgoing, that goes without saying, but everyone of them has answered every question, offered extra vaccines when warranted,etc... etc... The support staff makes a point to follow up when my pet has had a treatment and expresses geniune concern. I kid you not and to top it all off, my daughter had a hamster with what we later learned was a terminal tumor and wasn't able to take his "body" home. The staff was sensitive to my daughter's desire to give her pet a burial, so they wrapped the little guy's body securely, donated a cloth, and sent him home.
Pros: Very attentive, caring staff, will answer ALL my ?s !! :)
Cons: Routine appts wait time may take 45mins (Arrive early)
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