Banfield

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2450 S Stemmons Fwy. (at I-35E / Round Grove Road)
Lewisville, TX 75067

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(972) 315-5808
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I would never advise anyone to take their pets to Banfield. My cat had an ear infection that would not go away, so I decided to take him there because it is much closer than my or...

Worst experience ever 3/17/2012

I would never advise anyone to take their pets to Banfield. My cat had an ear infection that would not go away, so I decided to take him there because it is much closer than my original vet. I feel as though they tricked me into the pet insurance because of all the crap they said they had to do to him. Gave him all kinds of unnecessary shots and scared him half to death and then said they needed to sedate him because he was uncooperative. No joke, after they poked and prodded him all day. When I arrived to pick him up they couldn't even get near him. My cat has NEVER acted me this, he loves everyone he comes in contact with. I had to come back and get him and then he slightly calmed down. Now this is where I feel like I was tricked into their insurance, they told me with out It I would be paying $640, but with it ended up being $240 for an ear infection! Obviously I chose the lower option, and They sent me home with ear drops. Seriously ? Not only did those drops do absolutely nothing! his infection got worse. I took him back to his original Vet. (I will never go to anyone else ever again. ) They gave him 3 shots, gave him his ear medication at the office, and we were in and out in 30 mins. Salem was completely fine and loving on everyone there. He was already 50x better that very next day, and it cost me only $110. Needless to say, Do NOT take your pets to this Banfield. more

Incompetent, Inept, Ignorant 7/17/2011

Never, NEVER let Dr.Kahn see your pet. He pretends to be a vet. He makes assessments that are ludicrous and suggests tests that are inappropriate. He has no experience or knowledge to guide him. He wants to generate money for the business without regard for what is really necessary. Recently, he told a distressed pet owner that it was almost office closing time and that he could not see the pet. The pet died. He has no compassion, no heart, and no clue. At first, we would not make appointments if we thought D. Kahn might be the one to see our dog. Then we realized this was stupid. We stopped using Banfield altogether. Why would anyone use this corporate machine when there are highly qualified vets out there armed with knowledge and experience and without a high greed factor? more

Incompetent, Inept, Ignorant 7/17/2011

Never, NEVER let Dr.Kahn see your pet. He pretends to be a vet. He makes assessments that are ludicrous and suggests tests that are inappropriate. He has no experience or knowledge to guide him. He wants to generate money for the business without regard for what is really necessary. Recently, he told a distressed pet owner that it was almost office closing time and that he could not see the pet. The pet died. He has no compassion, no heart, and no clue. At first, we would not make appointments if we thought D. Kahn might be the one to see our dog. Then we realized this was stupid. We stopped using Banfield altogether. Why would anyone use this corporate machine when there are highly qualified vets out there armed with knowledge and experience and without a high greed factor? more
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Owner Message
  • Full-service veterinary care with affordable programs focused on Pet wellness and preventive care.??Conveniently located in neighborhood??with extended evening and weekend hours.

    We are full-service veterinary hospitals with a focus on preventive care and Pet wellness. Our expert, caring medical teams and modern facilities are equipped with the resources to perform virtually any medical procedure. Membership in one of our affordable Optimum Wellness Plans will help ensure your Pet receives all of the recommended healthcare to keep your Pet healthy before illness occurs. Membership provides up to a 50% discount on the price of care included in the as well as a discount on additional services. Services we offer include:
    Care for Dogs, Cats, Small Pets
    Skin care and flea control
    Spay / Neuter
    Surgery
    Internal Medicine
    Dentistry
    Radiology
    Geriatrics and cardiology
    Microchipping
    In-house lab
    On-site pharmacy
    Dietary & behavioral counseling
    Exclusively use Sevolfurane anesthesia--higher safety and quality
    Convenient early-morning drop-off service.

Additional information
  • Hours: M-F 7:00am - 7:00pm, Sa 7:00am - 6:00pm, Su 12:00pm - 5:00pm
  • Payments: American Express, Discover, Master Card, Visa
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