We're renting a house through Bailey right now and they're above average but could still use work. Some items were taken care of immediately. For example the gas was out when the bug sprayed the house and they sent someone right away. They also sent someone right away when the water heater needed to be fixed. However, it took nearly five months to have the windows and screens fixed and we're still having problems getting an electrician here to fix a blown socket (the one that the fridge was plugged into).