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BERGE VOLKSWAGEN

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385 W BASELINE RD
Gilbert, AZ 85233

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(480) 833-0001
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BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
BERGE VOLKSWAGEN - Gilbert, AZ
Reviews
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Best

Vince made it extremely easy to set up a service appointment for me.

Worst

I was out performing test drives on cars I was interested in, and the experience I had crossed this dealer off my list. The salesman was nice up until the drive was over, then the...

good communications 6/23/2011

Svc Consultation - communications good/kept informed more

Great experience! 6/20/2011

Everything! Great experience! ZOOM ZOOM! more

Must be diong something right!!!! 6/17/2011

The service department staff are the same folks that have been there for years. This lack of turn-over is appreciated as it's good to come to recognize and build a relationship with the people working on your car instead of getting a new face every time you bring your vehicle in for service. They must be doing something right!!! more

good customer service 6/13/2011

Good Customer Service more

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very honest 6/10/2011

Both vince and daniel are very knowledgeable and honest, which keeps me coming back. more

Went Extra Mile 6/6/2011

went the extra mile to help me more

Always Great 6/1/2011

Vince my service manager is always great! more

Clean & Bright 5/26/2011

They are friendly and the wait was as told to me. The area is clean and bright. more

Good Treatment 5/24/2011

Consultation-attitude/ greeting/ treatment = good more

Very Quick Turn Around 5/17/2011

Very quick turnaround, went in for regular maintenance. This dealership has the fastest service and is the most convenient I have ever dealt with. more

great experience! 5/10/2011

My husband and I went to Berge Mazda to buy a new car. The staff was very knowledgeable and friendly. The sales person we worked with there was very patient and spent nearly 5 hours with us to make sure we were buying the perfect car. This was a great experience and even with servicing the car, Berge continues to have us leaving happy! more

satisfied and pleased 5/5/2011

Vince in customer service is all about making sure you are a satisfied customer I am very pleased withVince and will return for more service at Berge Mazda. more

great service advisor! 5/2/2011

Been working with a great service advisor named ken. he knows how to relate well with customers and get the answers they need. more

Taken Care Of 4/27/2011

I am always well taken care of by Mike, Ken and all the other service agents. My car is always returned to me in better condition then when i left it. Thank you Ken and Mike for taking good care of me more

Above and Beyond 4/27/2011

They did everything to please me going above and beyond their responsiblity. more

Great Experience 4/18/2011

John was my sales rep. Originally I had not even intended to buy anything, I just wanted to test drive the 03 Jetta I was interested in and see if it was something I would like to save up for. Walked in, absolutely no pressure at all. John was great let me drive the car as long as I wanted to check it over, pop'd the hood and looked at it - anything I wanted to do. Car turned out to be a great value at the end, and just couldn't walk away from what they where offering to sell it to me for. Paid less then bluebook for the car. The only irritating thing was the lack of haggle on the price. Talked them down a bit when I agreed to not have them repair the breaks or do the oil change. ( I do those myself. ) Over all it was a great experience buying from Berge. Would do so again. more

Valued!! 4/13/2011

Berge Volkswagen made me feel valued! more

Business for Life 4/6/2011

I can't say enough about Berge Volkswagon. They have consistently gone beyond what I came to expect when working with dealerships, especially back in New York state where I purchased the car. They look ahead and discuss what I may need on the next visit and about what expenses I can expect. I am assigned a specific service advisor who is just about the best manager I have ever talked with, Mike Chadwell . I will never take my car business any place else but Berge Volkswagon. Ron Gailey more

Good!! 3/29/2011

Service consutation and attitude was good. more

Totally satisfied 3/22/2011

Service advisor recognized us as valued customers. Made us feel welcome. He provided detailed explanations on the service provided and what future maitenance would be required. I am totally satisfied with the service received. more
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Additional information
  • Hours: Mon-Fri 8am-9pm Sat 8am-7pm Sun 10am-5pm
  • Payments: Master Card, Discover, Visa
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