I'm a new college student and I had to go to the BCC bookstore to get my books. I had no idea which books I needed for my classes and the employees at the bookstore were very helpful in helping me find which books I needed for my classes and were very nice and down to earth people. The only cons were that books were out of stock and that it takes time to restock them, but that is typical for the beginning of a new semester. If they dont have what you're looking for, they will order it for you! All in all I give them A+ service.