Just back from Axel's in Mendota, where my wife and I went to celebrate her birthday. We had a gift certificate that my wife had given me a couple of months ago. Our waitress told us that Axel's would not honor the gift certificate. I spoke to the restaurant manager (not Leslie, the actual [and very friendly] restaurant manager); rather, I spoke to a dark haired young woman in her 20s who called herself the manager and who quickly asked us to leave the restaurant.\r
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Now, we've been going to Axel's since it opened, and prior to that time I often went to the Parker House, which used to occupy the same space. I am a regular at Axel's, and surely have spent thousands of dollars there. I tried to get support from Doc, a long time maitre d' at the restaurant, but the young manager dismissed him by saying the he (maybe 30 years her senior) was merely one of her employees . . . . \r
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I'm one of those St. Paul regulars: I've gone to The Lex regularly for 30+ years. I've gone to Axel's regularly since it opened. But I have NEVER experienced the kind of brusque, rude, arrogant treatment that I found at Axel's tonight. \r
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Now, my wife is angry with me (for reasons I don't fathom). I would be embarassed to return to the restaurant. And it wasn't as though I had too much to drink: my one drink, because of the awkward (but aesthetically appealing) glasses that Axel's uses, I managed to spill on the table top.\r
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Would I recommend Axel's as a place to go to celebrate a big occasion? Well, uh, only if your luck is a great deal better than mine!!! What an unbelievable experience tonight was. I hope that, someday, we'll be able to laugh about it, but I am NOT optimistic.
Pros: Pretty good food.
Cons: Management !!!
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