Before I bought a car through the dealership, Joel at Auto Tech Specialists did a complimentary look over of the vehicle. He gave me a list of things he found wrong, and based on what he said the dealership adjusted the price. Joel found two significant things wrong with the vehicle; there was a plug gone from the heater core, and a wheel bearing was bad. The dealer fixed both of those things.
When my daughter or I take our cars to Auto Tech, they fix the car, wash it, and have them ready for when we get back. Another nice thing at Joel's shop is that if I need to leave the vehicle for a certain amount of time, Joel will provide a loaner car. That way I don't have to rent a car, or go without a vehicle. Being able to utilize a vehicle so that I don't have to wait on anyone else is wonderful.
I have used Auto Tech Specialists since Joel started the shop. I actually followed him from where he used to work to his own whop. I feel comfortable sending people to him because he fixes things and then tells his customers a time frame for other repairs. He will say what is a high priority and what can wait. I feel comfortable sending my daughter to him, and I know he will take care of her.
I trust him because he doesn't want to make himself more work. He already has enough work without making up more because he is honest, reliable, and a good guy. His shop is probably cleaner than my kitchen, and his lobby has a kid's area to play. It is nice, clean, has a couch, TV, and a table for anyone who chooses to wait for their vehicle.