Being a touring musical technical professional, with a focus on guitar system configuration, I ended up cursed with an extensively trained and absurdly finicky ear. I was never satisfied with any system configuration or tuning that I had assembled or had installed in my vehicle(s). So when it came time to, again, attempt to satisfy my craving for flawless audio in my vehicle, I shuddered. Along came Marc at Auto Image. I, like others, had been driving by the place for YEARS, but never went in because I thought it was a ""boutique"". Boy was I wrong. I went in. I met Marc. I was jaded and apprehensive. I gave the short speech about what I do for a living, etc. and postured myself (rather arrogantly, actually) as an educated consumer, not to be swindled. I stated what I wanted and a budget. I was stunned at the response. I was greeted with something that I hadn't experienced before. Ears. This guy was actually LISTENING to me. I couldn't believe it. Marc was patient, professionally consultative (which I really related to and quite liked) and funny. No ""close 'em"" attitude at all. He went to work, exploring and explaining options that all fell within my stated preferences. I settled on a system and took a chance. Boy, am I glad I did. I (and my pesky ears) have never been more satisfied or happier with the result. Marc has never played any sort of games with me. And believe me, I would know. He is courteous, professional and put the stuff in (and tuned my vehicle's audio response - really cool) in a timely manner and pleasantly within budget. I highly recommend this business.