Absolutely the most horrible customer service I've ever received! My car was broken into last Easter Sunday, and I had to travel out of town the next day. This was the only place that was open to take the job on Monday morning. The owner reassured me he would come to my address, set the new glass, and clean the car. My room mate was ready to greet the guy in the morning as promised. They didn't show until after 3pm, the car was left a mess. They didn't care to clean it and on top of it I had to pay $225 for the window. When I called the owner this morning he yelled at me over the phone! He told me it was my fault no one was there in the afternoon, and that there was no electrical outlets to plug their vacuum cleaner to. He never called to ask about electrical outlets, I didn't find out until I called to make a complain about the poor service. I don't mind the high price, I mind the poor service and disrespectful and unprofessional attitude. He was rude and unprofessional. He didn't care to listen, or try to work things out. He simply yelled and blamed things on me, and never offered an apology or took responsibility for the poor service. Save yourself the grief and the money!
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