I really love this office with Dr Augustine. I always have quick service. Never too long of a wait. Appointments also can be made very conveniently to your needs with a range of both morning and afternoon time slots. I'm normally not there any longer than 20-30 minutes for my retainer checks, if that long. Staff is always friendly and they seem to treat the kids in the office great as well. If my kids need braces, this is definitely where they will be going. By the way, they also have a payment plan that I think works for several budgets.