I have brought my dog here for approximately 4 groomings and Gary did a great job, however, he was extremely rude at my last visit. I was in a hurry and apparently he did not like that I was rushing him. Valid. But when I asked what I owed him, he sarcastically said "The Usual". Not knowing what "the usual" was, as he charges me a different price every time, I asked him what the usual was, ? $40. He scoffed at me and acted like I should know that was not enough. He then said, no $45. I told him that he was being very sarcastic and that I was not a mind reader. He is always rather odd to deal with, but this was extremely rude and uncalled for. When I arrived home I listened to my messages and he had left me a nasty message saying he did not like my attitude. How ironic! The message went on for about 2 minutes. He is truly not a people person and I am happy never to deal with his strange personality and rudeness again. He needs to learn about customer service to say the least.