I called Atlanta Air Care and made an appointment to have someone come out and give me a quote for a new hvac install. The appt. was set up for 10-11am and they were first on my list of scheduled vendors that day. They never showed up or called! Around 12:40, I called to find out where they were at and was told they would get a hold of someone and call me back. I got a call back 45min to hour later saying that they had tried to call but a little kid hung up on them (my 8 yr old son). I don't remember the phone ringing but even if that happened, why didnt they try to call back? I was then given a quote over the phone for the job without even anyone seeing what I needed done. When I asked if this was for a furnace/ac unit or a heat pump, they were not sure and said would call me back. I never heard from them again. I could understand someone getting delayed but I expect a call. When a company doesnt show up or even call, it calls into question what their work may be like. Unfortunately, I cannot recommend this company.
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