Aspen Dental - Hamden

They refilled every filling I've ever gotten in my entire mouth and I paid thousands out of pocket because I only had a discount dental plan or self pay. I was told all I needed at that point was a cleaning. Then I got insurance. They told me I couldn't get a regular cleaning and needed a periodontal cleaning, ka-ching. The regular cleaning would have cost me nothing. Periodontal would cost me $200. Then, one of the fillings fell out after a year. First they tried to tell me they never did that filling when I know they did - they left me with no teeth unrefilled. Then Dr. Lipton agreed and told me they would refill it - later Shawn (the money guy) told me there would be no charge so I requested an appt specifically with Dr. Lipton to get it refilled few weeks later. When I came back few weeks later to get it refilled I did not get Lipton. A different dentist Lee told me he had to take xrays because I might need a root canal and they refused to just refill the filling!!!!! I more

Not overly impressed with the staff. Very unprofessional. The doctors seemed knowledgable about certain issues, but Aspen seems to take your for granted and your entire wallet. more

I went to Aspen Dental in Orange CT because it was one that I had picked out of my "provider" list from my dental insurance at work. Although it is great location,easy to get to and the hours of operation are convenient I will never go there again. I waited and waited (about 45 minuted after my appt. time). Once I saw the dentist who looked like he was fresh out of "dental" school he explained the work I would need on my teeth. Which was a total of about $5,000 not including what my dental would pay for. Mind you I went in for a check up. The reception sits you down to talk about payment plans!! I was still in shock and refused to sign any payment plans for the "work that needed to be done". \r I never went back to that dental group. I decided to go to one that was not on my "provider" list. Which I still use today. I felt like Aspen dental was out to get every $ possible from me and my insurance benefits. I would say they are expensive! I didnt like anything about my visit and they sp more