Good: I bought one of those fireplaces that you see on Hgtv. It was a regency hz54. I put iin my condo in Providence . They had the unit burning and I fell in love with it. I have blue glass on the burner. Stainless steel front. Best price, I ckecked everywhere.. Bad: I waited 8 weeks to get my install day. Did not make thanksgiving Deadline. It was worth the wait.. Improvements: They should hire more people. they are busy. Other: I reccommend them.