Things started off great..Aqua Turf installed our sprinkler system was all was great... for 3 years they came and cleared the lines for winter and was very happy, then Mark suggested that I should have him do the fertilizer for the lawn and I gladly went along. He came in late May and we started off great, then he never showed up until I called him 3 times and in mid July. When he finally he came back he was full of apologies, (I m so busy and I forgot were the reasons, fine) I told him was having a big party for my wife in August and I needed him to spread the weed killer that was missed from him not showing up. He explained that it was to hot at that moment but as soon as the weather broke he would come right away and take care of it. Well, it was a fluke the over the next three days the weather broke and it was much cooler but he never showed up, (keep in mind I live 3 miles from him) I call and asked him to please come, called again and begged him to come, not even a return call. I got hot and in my next call said if you are to busy to come please that tell me and I will hire someone else. Now I hurt his feelings he will not come at all. He will not blow out the sprinkler lines for the winter, will not come repair damage that was done from a stone wall failure. I have called and apologized for hurting his feelings, told him that if I was not so thin skinned when he blew me off 3 times to come spread week killer and this was a real bad way to do business. I called 3 more times, asking very nicely for him to please call me and he will not return my calls. Moral of the story, stay on the right side of this big baby, because if you upset him you will never see him again.