My husband and I frequent this Applebees usually after 9:30pm, for late night diners.
I have never had any complaints with the waitstaff, and our food has always been properly prepared.
During one visit we ordered our meals, then realized we could qualify for their 2 for $20, and ordered an appetizer. When the appetizer came out at the same time as our meals, our waitress apologized, even though it was clearly our fault.
Even though we come at what must be the end of everyone's shifts, we've never had problems with rude or inattentive waiters.