My family and I recently visited the Applebee's near Gwinnett Place Mall and I was appalled at the service we received there. The waitress was not friendly, she took forever to come to our table to take our order, brought us the wrong drinks and then completely disappeared. Someone else brought us our meal after we inquired about it and refilled our drinks upon our request. I actually had to go hunt her down just to get the bill.
Pros: decent food
Cons: really bad service, long wait for food