While the food is fine (for a chain restaurant), I have to say that this particular Applebee's location has some of the slowest service on the planet.
My moms' group has gone here after our meetings at a nearby church consistently for the past couple of years or so, and I keep asking myself why. The are always busy at this time of night (about 9:30 p.m. or so), and they are always understaffed when we're there.
The Happy Hour prices on drinks and apps is fine, but if it takes an hour to get them, why bother. I wish we could find a better place in the Factoria area for our after-meeting socializing!