These guys came a couple of times to my old house to take out some troublesome trees. They tend to quote you one price and then tell you all this other stuff you need that will cost more. The charge more to prune a tree than to cut it down -- I suppose because it takes a lot more care. The guys treated me like I was not particularly special and was really a bother, which is not how I like to be treated as a customer. I think they are cheaper than other companies, though, and they can come out at short notice. The guy is usualy fuzzy about exactly WHEN he will show up until the last minute, though.