Anna has cleaned for me for over 15 years. She is reliable and honest. I am perfectly comfortable with her alone in the house. She expertly cleans from top to bottom . Anna gets the cobwebs from the ceiling, scrubs the grout in the shower ,gets dog hair out of the couch cushions and the floor shining clean. If I ask her to do something different she is happy to change her routine. My friends all think I have the cleanest house.