Angelo Gallo Guitars

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966 Portion Rd # E
Ronkonkoma, NY 11779

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(631) 732-2175
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Angelo Gallo Guitars - Ronkonkoma, NY
Angelo Gallo Guitars - Ronkonkoma, NY
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Worst

I brought a guitar in to this shop for a setup, and a pickup change. The owner had a real attitude from the start- told me that my Gibson Les Paul wasn't a real Gibson, (I actuall...

Worst music store on Long Island 11/21/2011

I brought a guitar in to this shop for a setup, and a pickup change. The owner had a real attitude from the start- told me that my Gibson Les Paul wasn't a real Gibson, (I actually purchased this guitar directly from Gibson- shows how much he knows). Then he did a lousy setup job on the guitar. When I went to pick it up, I wanted to try the guitar out in the store- to make sure the new pickup sounded good, and was installed correctly- he got really huffy and said ""Why? The guitar is done- it works."" Basically dismissing me. Screw this guy- I tell everyone I know to STAY VERY FAR AWAY from this jerk. more

Terrible Customer Service!!! 7/14/2010

My son has been taking lessons there for a few years. The owners have a policy that a lesson must be cancelled no sooner than 24 hours or you will be charged and not permitted to reschedule the lesson. They do not use an answering machine so if you do try to call ahead of time, you can't get them. I've been charged in the past. Today, I cancelled 2 upcoming lessons-I was 2 weeks in advance. When he asked me if I was rescheduling, I said no. He started screaming at me to get out of his store. He even grabbed my shoulder when I turned to the teacher to apologize for what was occurring, even though the owner was the insane one. In any event, they appear to be unstable and are argumentative with their customers. I can honestly say that I felt threatened today. DO NOT SPEND YOUR $ IN THIS STORE!!!! Cons: Owners very difficult more
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Additional information
  • Hours: Tue - Sun, 9am - 4pm
  • Neighborhoods: Long Island City, Farmingdale, Long Island
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