DO NOT do business with these people whatever you do! They are terribly hard to get a hold of and they will screw you over when it comes to billing. I had my windshield replaced in October of 2010, gave them my information, and NEVER heard from them again until they billed me in JUNE of 2011 and were threatening to send me to collections. I paid the bill immediately, but what happened two months later? I received notice from a collections agency. Thank God those people were nice. If you want to keep your credit and your sanity in tact, STAY AWAY from Andy's Glass.