When we first arrived to our room there was a hole in the bathroom ceiling that was leaking water. The new room appeared to be just as bad minus the leak. The next day we were away most of the day and when we returned we were told that we could not leave a night early without paying for the night anyway (we were aware of the policy so we understand). There were no towels left by the maid that day. The next morning we awoke to some guests who had been given our room and key by mistake. When our friends tried to call, they were told that there were no guests by that name. While checking out we spoke with the manager about all of our problems and were told that none of them happened. I would never recommend this hotel to anyone.