I made an appointment to have our ducts cleaned based on a coupon ($34.95 for all heat vents, 1 main duct, 1 access panel and 1 cold air return) but this company is a scam! They charged $35 for addt'l vents (thought the coupon was for ALL vents?!?) and wanted to charge an additional $800 for addt'l main ducts to be cleaned. After seeing the estimate, we told them to stop working because we weren't going to pay that but they drilled a hole in a second duct anyway. One of the men who came was nice enough, but the man who seemed to be in charge of the job was unprofessional, and I felt very uncomfortable around him - especially after he threatened my husband on their way out! I could go on about what a negative experience it was, but bottom line is that customers should stay away from this company! We have another company coming to assess how to fix what AQT did, and will be reporting this company to the appropriate agency. I have only rated them with one star because a rating is required.
Cons: Misleading advertising, overpriced, poor customer service
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