I looked over the internet for someone to make a leaded glass transom for over an interior door. Found Ambrosia Glassworks, and was so impressed right from the start. They sent me suggested customized versions of their online designs in response to my first inquiry, and Bill was tremendously helpful and friendly throughout, even though the project was not a very big one. He made suggestions on the glass to use and the design, and all via email. (I'm in New York; Ambrosia is in California). The transom was made quickly, was not expensive, and was shipped perfectly. It was precisely the right size, and now that its installed in my newly-renovated kitchen, it looks fabulous. It was a pleasure to find such a helpful, friendly, intelligent and honest business through the internet.