Note: Look closely at the reviews on this site and Yelp, there is a consistent pattern of ""new users"" signing up & giving only 1 or a small number of reviews to Amazon Cleaning & then a review for another business that is the same as other users that highly rate Amazon ... what an amazing amount of coincidences! Weed through these suspect reviews and find authentic reviews that will give you a better picture of Amazon Cleaning and its owner, Gerald (Jerry) Kovach.
We used Amazon once a week for a few months.. In July they sent a new crew to our apartment one day and number of issues came up. First, they left the key to our apartment in the door which I discovered upon leaving shortly after their arrival. Second, they failed to clean the floor in the main living and dining areas. Third, they left a pool of water in the middle of the living area floor. When we called the owner to address, he said no worries he will send someone out to take a look.. Well, he sent out his partners in a handyman business to assess the damage. The owner calls us one hour later and claims these handyman were his ""insurance investigators"" and they have determined this to be a fraudulent claim. Then he hung up on me and did not answer or return any subsequent calls.
You see a company's (and its owner's) true colors when issues arise. Amazon Cleaning clearly does not pass the test as a reputable, well established company to do business with.
Potential customers, please do not hesitate to contact me directly through CitySearch for a more detailed review of Amazon Cleaning and its owner. Also, please do your due diligence and beware of glowing reviews on sites such as Kudzu that generate revenue from the companies that are being rated. Dig a little deeper on these sites and you will find some very constructive reviews on Amazon Cleaning and its owner.
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