If you have a problem with a copy machine, or any other piece of office equipment, call someone else. They can't fix it, no matter what it is. Then they make appointments, and they never show to them, or are late! How about not trying to fix your machine, missing appointments to fix it, then try and sell you a new one! Don't waste your time with these clowns.
PROS: They dress pretty.
CONS: Can't fix squat, waste your time.