First walking in, we received excellent customer service from Sarah. She let us know exactly what to expect and our cockapoo, Harlem, was in and out in 2 hours. When we picked him up, he had the best cut he's ever had. He smelled fresh and even had cute bandana on! To top it all off, since today was Tuesday, he got his teeth brushed for free. Best place in Santee! Highly recommended!