I had to cancel my policy with them because my bank would not finance and I called David and spoke to other staff in a reasonable amount of time within 10 min of purchasing the policy. On top of that their rate was 300.00 more then competitors and sh**ty practice. Had to call my bank to dispute the charges and get my money back. Why would I pay insurance on a car that I don't drive and didn't purchase. Will also cancel my renters insurance as well.